Summary of Skills
Versatile digital media professional skilled in social media management, content creation, and customer service. Proficient in web design languages such as: HTML, CSS, and JavaScript. Possesses knowledge and experience through coursework in the data analysis programs Python, SQL, Tableau. Ability to design eye-catching content using Canva, InDesign and Photoshop. Demonstrates strong communication, interpersonal skills, and attention to detail, and an ability to leverage data-driven insights to optimize online presence and drive engagement.
Work Experience
Aviator Pizza and Drafthouse, Kyle, TX— Content Creator Intern
August 2023- March 2024
- Part-time position monitoring company’s Facebook and Instagram social accounts
- Responsible for responding to customers across platforms
- In charge of generating content ideas and creating photo and video content
The Alumni Association at Texas State University, San Marcos, TX— Student social media Contributor
Fall 2023
- Created social media content for the client to use on Facebook and Instagram, along with monthly analytics reports, as a part of Advanced social media and Analytics course
- Used analytics data to develop client portfolio, addressing client’s strengths and areas for growth
Aviator Pizza and Drafthouse, Kyle, TX — Trainer
March 2019-Present
- Responsible for maintaining strong customer service skills, and anticipating the needs of the customer
- Maintaining a positive attitude in alignment with the company ideology, and working in a team to accomplish tasks is a timely manner
- Ability to work under pressure, and handling conflict situations involving customers
- Responsible for training new team members according to company protocol.
Lions Club Tube Rental, San Marcos, TX — Cashier
March 2018 – September 2018
- Responsible for renting company material to customers
- Ensuring that customers are away of any safety risks
- Monitoring merchandise levels and restocking
Youth Men’s Christian Association (YMCA), Buda, TX — Referee
August 2017 – March 2019
- Responsible for refereeing various children’s sports games in a friendly and efficient manner
- Handling company merchandise
- Facilitating sports practices and coaching as needed
- Monitoring sports practices and summer camps
Austin Scoops, Austin, TX — Cashier
March 2016– September 2016
- Taking company orders and handling payment
- Food preparation and food safety
- Maintaining a clean and inviting workspace
- Preparing catering orders
Education
Texas State University– San Marcos, TX
Bachelor of Science in Digital Media Innovations and Mass Communication, Minor in Psychology
January 2021 – December 2024
Relevant Coursework: Intro to Advertising, Fundamentals of Digital and Online Media, Media Writing, Advanced Social Media Analytics, Sports Media, Coding for Data, Web Design, Media Design, Personality Psychology, Psychology of Adulthood and Aging, Lifespan Development
Austin Community College– Austin, TX
Associates of General Studies
August 2017 – May 2021
Global Career Accelerator– Remote
Coding for data
Fall 2024